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How to Request a Review of an LTB Order in Ontario (English / French)

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Understanding the Request to Review an Order Form from the Landlord and Tenant Board, Ontario

The Request to Review an Order is an official form used by tenants, landlords, or other parties involved in a housing dispute in Ontario to seek a reconsideration of a decision made by the Landlord and Tenant Board (LTB). This process is crucial when a party believes that an error or circumstance has impacted the fairness or accuracy of the original order. Below, you will find a comprehensive guide on the purpose of this form, eligibility criteria, how to complete it, and important deadlines to keep in mind.

Purpose and When to Use the Form

The primary purpose of the Request to Review an Order is to ask the LTB to revisit a decision if:

  • you were unable to participate reasonably in the original proceeding,
  • the order was based on a significant procedural or legal error, or
  • you have new evidence that was not available at the time of the original hearing, which could likely have influenced the outcome.

This form is not intended for clerical errors, such as spelling mistakes or miscalculations. If your concern involves such errors, a different process called Request to Amend an Order should be used.

Eligibility and Limitations

Only one request to review an individual order can be filed by a party. Submitting multiple requests for the same order may result in denial and no refund of the fee paid. The deadline to file this form is:

  • within 15 days of the date the order was issued, or
  • within 30 days if the order was issued before July 1, 2026.

Filing late may disqualify your request, so it is essential to adhere to these timeframes. Additionally, a fee of $58 must be paid at the time of filing, and accepted payment methods include money orders, certified cheques, or credit cards. Online payments require submission of a receipt via email.

Step-by-Step Procedure for Completing the Form

Part 1: General Information

Begin by providing details about the party requesting the review, including:

  • full name,
  • contact information (email and phone number),
  • mailing address,
  • role in the proceeding (tenant, landlord, co-op member, or other).

Next, specify the rental unit involved by providing its address. If there are additional parties involved, their details should be included on a separate Schedule of Parties form available on the LTB website.

Part 2: Reasons for the Request

This section requires you to check the applicable reasons for requesting a review, which include:

  • Inability to participate due to inadequate notice, emergency, incarceration, or other serious circumstances.
  • The order resulted from a serious error, such as acting outside jurisdiction, procedural breach, or legal mistake.

It is important to clearly explain your reasons and provide supporting details if necessary.

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Part 3: Signature and Representation

The request must be signed by the party or their authorized representative. If you are represented by a lawyer or agent, their contact details should also be included.

Filing and Additional Considerations

All completed pages of the form must be submitted to the LTB within the specified deadline, along with the payment of the fee. The form can be filed in person, by mail, or courier, and the fee must be paid at the time of submission. If mailing or couriering, ensure the payment is a money order, certified cheque, or credit card payment; cash or debit are not accepted via mail or courier.

For questions or further assistance, contact the LTB directly at the provided phone numbers or visit their official website. Remember, timely and complete submission is essential to ensure your request is considered.

Frequently asked questions

Who can submit a Request to Review an Order?

Tenants, landlords, or other involved parties can submit the request if they believe there was an error or unfairness in the original decision.

What is the deadline to file a Request to Review?

The request must be filed within a specified period, usually 30 days from the date of the original order, but check the specific rules for your case.

What information is needed to complete the form?

Details of the original order, reasons for the review request, and supporting evidence or documentation should be included.

How is the review process conducted?

The Board reviews the request, may request additional information, and may hold a hearing or make a decision based on the submitted materials.

Can the original order be changed after the review?

Yes, if the Board finds errors or new evidence, it may modify or cancel the original order.

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