Official Notice: List of Winners of the 2023 Taxpayer Satisfaction Survey (TSS)
On 31 October 2023, the Mauritius Revenue Authority (MRA) officially announced the results of the Taxpayer Satisfaction Survey (TSS) for the year 2023. This notice provides a comprehensive overview of the event, the winners, and the significance of this survey in the context of taxpayer engagement and government transparency.
Context and Purpose of the TSS 2023
The Taxpayer Satisfaction Survey is an annual initiative conducted by the Mauritius Revenue Authority to gauge the level of satisfaction among individual taxpayers regarding the services provided by the MRA. The survey aims to collect feedback, identify areas for improvement, and foster a culture of transparency and accountability within the tax administration framework.
In 2023, the survey saw a significant increase in participation, with 35,919 individual taxpayers contributing their feedback. This represents an 80% rise compared to the previous year, reflecting heightened engagement and interest among taxpayers in the services offered by the MRA.
Details of the 2023 Draw and Winners
The draw for the TSS 2023 was conducted at the MRA Head Office located at Ehram Court, in Port Louis, Mauritius. The event took place under the supervision of the Gambling Regulatory Authority (GRA), ensuring transparency and fairness in the selection process.
Prize Distribution
| Position | Name of Winner | Prize Amount (Rs) |
|---|---|---|
| 1st | KURREEMBUKUS Shah Muhammad Jaleel | 25,000 |
| 2nd | DOOKY Jayecoomar | 15,000 |
| 3rd | CAHOOLESSUR Dhinesh | 10,000 |
The winners were invited to contact the Taxpayer Education & Communication Department (TECD) at the MRA headquarters for the collection of their respective prizes. This process underscores the MRA’s commitment to ensuring that winners are promptly and transparently rewarded.
Implications and Significance
The increase in participation and the successful conduct of the draw demonstrate the MRA’s dedication to engaging taxpayers and enhancing the quality of its services. The TSS serves not only as a feedback mechanism but also as a tool to promote trust and active involvement of the public in the tax system.
Furthermore, the transparency observed during the draw, supervised by the GRA, reinforces the credibility of the process. Such initiatives contribute to strengthening the relationship between the tax authority and the taxpayer community, fostering a culture of compliance and mutual respect.
References and Contact Information
This official notice is issued by the Mauritius Revenue Authority, located at Ehram Court, Port Louis. For further information or assistance regarding the TSS or the prize collection process, taxpayers are encouraged to contact the Taxpayer Education & Communication Department at +230 207 6000 or via email at [email protected].
Fill in your form directly online
No printing: type your details into the boxes of the official form, tick, then download the PDF ready to send.
- 1Type into the form boxes
- 2Tick in one click
- 3Save and download the PDF
The MRA continues to promote digital engagement through its online portals, encouraging taxpayers to participate in future surveys and initiatives aimed at improving the tax environment in Mauritius.
Conclusion
The 2023 Taxpayer Satisfaction Survey and its associated draw highlight the active participation of taxpayers and the proactive stance of the Mauritius Revenue Authority in fostering transparency and accountability. The winners of this year’s draw exemplify the success of this initiative, and the MRA remains committed to strengthening its service delivery and engagement strategies in the years to come.