Official Notice: List of Winners of the Taxpayer Satisfaction Survey 2020
Introduction and Context
The Mauritius Revenue Authority (MRA) has officially announced the results of the Taxpayer Satisfaction Survey (TSS) conducted in 2020. This survey is part of the government’s ongoing efforts to enhance taxpayer engagement and improve service delivery within the tax administration framework. The notice, issued on 30 October 2020, provides details about the winners of the survey’s prize draw, emphasizing transparency and recognition of taxpayer participation.
Scope and Purpose of the Notice
This official communication serves to inform the public and relevant stakeholders about the outcome of the TSS 2020 draw, which was conducted at the MRA Head Office in Port Louis. The primary aim is to acknowledge the winners and encourage continued participation in future surveys, which are designed to gather valuable feedback from taxpayers regarding their experiences with the MRA services.
Details of the Draw and Winners
The draw took place on Friday, 30 October 2020, and was overseen by the Gambling Regulatory Authority (GRA) to ensure fairness and transparency in the selection process. The winners of the TSS 2020 are as follows:
| Prize Position | Name of Winner | Prize Amount (Rs) |
|---|---|---|
| 1st | SURRUN DOORGA | 25,000 |
| 2nd | VEEREN PRAGASSEN VEEREN | 15,000 |
| 3rd | MARIE JEAN MATHIEU OLIVIER | 10,000 |
Procedures for Prize Collection
Winners are advised to contact the Taxpayer Education & Communication Department (TECD) at the MRA to facilitate the collection of their respective prizes. The department can be reached via telephone at 207 6000. It is recommended that winners prepare valid identification and any relevant documentation to verify their identity when claiming their awards.
Implications for Taxpayers and Stakeholders
This official notice highlights the importance of taxpayer feedback in shaping the services provided by the Mauritius Revenue Authority. By participating in the TSS, taxpayers contribute to a continuous improvement process, fostering a more efficient and user-friendly tax environment. The announcement also demonstrates the MRA’s commitment to transparency and accountability through public recognition of survey participants.
Encouragement for Future Participation
The MRA encourages all taxpayers to engage actively with its initiatives, including surveys and feedback mechanisms. Participation not only helps the authority understand taxpayer needs but also offers opportunities to win prizes and benefit from improved services. The government’s push for digital and online engagement underscores the importance of citizen involvement in the administrative process.
Conclusion
The official communication from the Mauritius Revenue Authority marks a significant step in promoting transparency and taxpayer engagement in the country’s fiscal administration. The winners of the 2020 survey are acknowledged publicly, and their participation is celebrated as part of the broader effort to enhance the quality of service delivery. Citizens are invited to stay informed about future initiatives and continue contributing to the development of a more efficient tax system in Mauritius.